IT Project Coordinator
WHAT YOU’LL DO:
The IT Project Coordinator will work closely with the IT team to coordinate projects for Simantel and assist with technical on-boarding and off-boarding. You will manage IT projects by assisting with project planning, prioritization, scheduling, and communication. You will also assist with the setup and teardown of end-user computers and accounts, asset management, tutorials, vendor, and systems management as well as assist with purchasing of equipment.
HOW YOU’LL DO IT:
- Build detailed project schedules and workflows along with appropriate staffing and budget models as needed
- Configure and de-configure employee accounts and computers using detailed workflows
- Help maintain our asset management system by creating, updating, archiving, and auditing assets in Snipe-IT
- Create and update documentation and tutorials on our internal wiki
- Assist purchasing and tracking IT packages, and communicating their status
- Coordinate and prioritize projected work and tickets in Zendesk
- Communicate and report status updates on IT projects to leadership and the agency
- Help input and manage vendor data records in OneTrust
ESSENTIAL SKILLS AND COMPETENCIES:
- Organized with an attention to detail
- Ability to drive work in a high-energy, quickly changing and demanding environment
- A power user on macOS or Windows
REQUIRED EDUCATION AND EXPERIENCE:
- At least two years of experience coordinating IT projects
- Agency experience a plus
Simantel offers an attractive compensation package, which includes competitive salary, 401(k) plan, PTO, flexible work arrangements, holiday pay and a comprehensive benefits program.
We are an equal opportunity employer committed to a diverse and inclusive workforce. We encourage anyone interested to apply and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Simantel is not currently hiring individuals for this position who require sponsorship under U.S. immigration laws to be lawfully employed.