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Understanding the Consumer in a CX Organization
Blue- or white-collar, infrastructure consumers share a mindset that leverages the logic and emotion they need to do the job.
Simantel’s UX Program Takes the Gold
The Communicator Awards recognize Simantel and Caterpillar for excellent online customer experience.
Meet Henry Bolden: Simantel’s Diverse Minds Scholarship Recipient
We’re proud to announce Henry Bolden is the winner of our Diverse Minds Scholarship.
TED Talks That Stuck With Us
Searching for ideas? Put a spark of inspiration into your work with these TED Talks that we can’t stop thinking about.
The Role of the Dealer in CX Alignment
Distribution CX is an essential part of infrastructure brand CX. It’s where the sale happens — but it’s about so much more.
Why Simantel Loves Peoria, IL
Our hometown, Peoria, was ranked the best place to live in Illinois. We obviously agree – and here are a few reasons why.
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