HOW TO RESPOND TO COVID-19

Need help crafting your COVID-19 communications? Read our advice to marketers or reach out for a free one-on-one consultation.

A Message from Leadership

Many marketers are coming to Simantel and asking, “What now?” Our advice when it comes to any crisis communication: Be honest, direct, communicate quickly and consistently, and most importantly, business doesn’t have to stop. Below, you’ll find articles that directly address ways to shift marketing efforts in light of the current chaotic landscape. We will continue to update this page with our latest insights, ideas and tips.

As we start this chapter, one that is unlike any other in our collective past, we wanted to assure you that your Simantel team has seamlessly shifted to an all-remote workforce and is prepared and ready to help you adjust your COVID-19 communications as well. We’re just a video chat away.

Your partner (from a safe distance),
Simantel

Consider:

  • A landing page on your site dedicated to COVID-19
  • A message in your marketing automation programs
  • Leveraging social listening
  • A quick, targeted media buy
  • A motion media message
  • Analytics based on success
  • A digital workshop to align team members on new goals

Let's Have a Conversation

We want to know more about your COVID-19 communications. Fill out the form below and we will contact you to discuss more. No commitment, just a conversation.

Simantel respects your privacy. By choosing to opt-in, we’ll send you news and updates about once per month. If you’re a client, we may also occasionally send you information about your account with us, even if you choose not to subscribe. For more information see our privacy policy.

Advice from Our Corner

Not sure if you’re ready for one-on-one consultation yet? Start with these insights, ideas and tips to adjust your marketing in light of COVID-19. Keep checking back too for the latest.

Frequently Asked Questions

Please check back for more FAQ’s as we continue to update this page. If you have any unanswered questions, please email LetsConnect@simantel.com.

How do I best reach Simantel right now?

All Simantel team members will be available and reachable during our regular business hours, 8:00 AM - 5:00 PM CST via phone, text, email and conferencing as needed. Voicemail will be checked frequently, and calls will be returned promptly. Also, individual employee cell phone numbers are readily available in their email signatures.

Is your office open?

While we are open for business, we have shifted the agency into a fully-remote work arrangement through Tuesday, 8/31/2020.

What if we have a need to collaborate?

If you are currently working with Simantel, your Simantel Account Planner or Project Planner will reach out to you to make arrangements for scheduled meetings or workshops to be conducted via GoToMeeting or Teams if possible. If a remote arrangement is not preferred, your Account Planner will work with you to discuss options or reschedule as soon as it is possible.

Will you be supporting work-related travel?

We feel it is in the best interest of our clients and employees to reschedule any non-essential work travel. This includes photo and video shoots, in-person focus groups, as well as in-person collaborative workshops. Again, we will work with clients on an individual basis to determine the best course of action for these needs.