
Daniel Eizans
Dan Eizans is a Customer Experience (CX) strategist that partners with Simantel for research, writing, content strategy, user experience, information architecture and data connectivity. With past-roles leading global brands through digital transformation – Dan uses a hands-on approach to help our clients identify desired business outcomes, understand their customers and prioritize & launch online/offline experiences in the critical moments that matter throughout the buyers journey.
Two Types of Personas: How to Choose?
You decided you need personas. Great! Now where do you start? Here are two types to consider when planning your research.
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Unlocking CX Success: Engaging Employees
Four steps to focus on engagement with, and through, your employees.
4 CX Trends to Know About
If your 2019 plans include investing in customer experience (CX), you’re not alone.