- Leads Simantel’s Account Planning team, providing strategic leadership, training, mentorship and operational clarity
- Develops and supports account planners at all levels, strengthening strategic thinking, critical problem-solving and collaboration
- Establishes scalable processes and standards that improve consistency, efficiency and alignment across account teams
- Joined Simantel in 2015 as an account manager and advanced through client services roles into leadership before becoming director of account planning
- Brings more than 25 years of experience spanning both B2B and B2C industries including telecommunications, promotional merchandising, banking and finance, higher education and healthcare